Lab Manager Job at INTERACTION 24 LLC, Ewing, NJ

  • INTERACTION 24 LLC
  • Ewing, NJ

Job Description

Benefits:

Health insurance

Opportunity for advancement

Paid time off

Parental leave

Vision insurance

401(k)

401(k) matching

Competitive salary

Dental insurance

Lab Manager & Chemist Crest Ultrasonics — Ewing, NJ | Full-Time |

Client is seeking an experienced Lab Manager & Chemist to lead our chemistry business and applications laboratory. This is a hands-on, customer-facing technical role ideal for a chemist who enjoys problem-solving, process development, and building relationships with customers across diverse industries — medical device, aerospace, electronics, precision manufacturing, and more.

You'll manage day-to-day lab operations, oversee formulation and performance testing of cleaning chemistries, run customer lab trials, host visiting customers, and work closely with our sales team to support new business development and existing account growth.

Key Responsibilities

Lab & Chemistry Business Management

Manage overall lab operations, including scheduling, chemical/consumables inventory, and lab safety compliance

Own and grow the chemistry product line — formulation oversight, quality control, and performance tracking

Maintain SDS/MSDS documentation, chemical inventory logs, and regulatory compliance records (EPA, OSHA, DOT, etc.)

Continuously evaluate and improve cleaning chemistry formulations based on customer feedback and industry trends

Customer Lab Trials & Testing

Design, run, and document customer lab trials evaluating ultrasonic cleaning processes, chemistries, and equipment performance

Perform cleanliness testing and analysis

Develop trial protocols tailored to customer specs, industry standards, and cleanliness requirements

Prepare clear, professional trial reports and recommendations for customers and the sales team

Customer Hosting & Support

Host customers onsite for lab demonstrations, trials, and technical consultations

Serve as the technical resource during customer visits — explaining cleaning processes, chemistry selection, and equipment capabilities

Provide responsive technical support via phone/email on chemistry usage, troubleshooting, and process optimization

Sales & Cross-Functional Collaboration

Partner with the sales team on technical aspects of new project opportunities

Support proposal development with trial data, technical write-ups, and chemistry specs

Help identify upsell/cross-sell opportunities within existing accounts

Participate in sales calls, trade shows, or customer meetings as the technical/chemistry subject matter expert

Requirements

Hands-on experience in a chemistry, formulation, or applications lab role

Comfortable in a customer-facing capacity — hosting clients, presenting technical findings, and communicating clearly with non-technical stakeholders

Experience with lab operations, inventory, and safety/compliance practices

Open to candidates with a wide range of experience levels — what matters most is hands-on chemistry/lab background and the ability to work directly with customers

Preferred

Experience with ultrasonic cleaning equipment and processes

Familiarity with cleanliness testing standards (IPC, ISO, ASTM)

Prior experience in a customer-facing technical or applications engineering role

Experience supporting a sales team with technical documentation or trial data

Knowledge of regulatory requirements (EPA, OSHA, DOT) for industrial chemicals

Skills & Attributes

Hands-on, curious problem-solver who enjoys lab work and testing

Strong customer service orientation and professional presence

Collaborative team player who works well cross-functionally with sales and operations

Detail-oriented with strong documentation and reporting habits

Self-motivated and comfortable managing lab priorities independently

Job Tags

Full time

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