As a copy editor, your purpose is to support our customers' success by ensuring our support content is clear, consistent, and effective. You'll collaborate with subject matter experts to improve the quality, tone, and usability of knowledge articles and Community content. Your work helps us deliver a seamless, trustworthy content experience that empowers customers to solve problems with our self-service resources.
57 years of professional copyediting experience, preferably with technical or support content
Proficiency in AP, Chicago or Microsoft writing style guides
Strong understanding of plain language principles and UX writing best practices
Familiarity with editing in a content management system (CMS)
Experience applying editorial style guides and working with editorial checklists
Ability to give and receive feedback in a constructive, collaborative way
Basic understanding of accessibility, SEO, and inclusive language best practices
Excellent attention to detail
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